Refund policy

We want you to love your ENCLAIMED pieces. However, because we run highly exclusive, limited drops with strictly restricted stock, all sales are final. We do not offer returns, refunds, or cancellations for change of mind, buyer’s remorse, or accidental purchases.

Please inspect your order as soon as it arrives. We only issue refunds or replacements if an item is genuinely damaged, defective, or not what you ordered.

To file a valid claim:

Please note: items sent back without our prior written approval will be rejected and will not be accepted under any circumstances.

Please check our size guide carefully before ordering. As we run limited drops with restricted stock, we do not offer size exchanges or sizing refunds. All sizing selections made at checkout are final. If you are unsure of your size, please contact us before purchasing.

Once we've received and inspected your approved return for a faulty or incorrect item, we'll let you know if the refund is officially approved. If approved, you'll be refunded automatically to your original payment method within 10 business days. Please note it can take additional time for your bank or card provider to process and display the refund.

All standard orders, items marked as final sale, or any item returned without prior official approval, are strictly non-returnable and not eligible for a refund.

Questions about a damaged or incorrect order? Email us anytime at support@enclaimed.store.