Refund policy

Returns & Refunds Policy

We want you to love your ENCLAIMED pieces. Because we run highly exclusive, limited drops with strictly restricted stock, all sales are generally final.
However, we understand things happen. We offer a strict 2-day refund window from the date of delivery. After these 2 days have passed, we cannot offer returns, refunds, or cancellations for change of mind, buyer’s remorse, or accidental purchases.
Damaged, Faulty, or Incorrect Items

Please inspect your order as soon as it arrives. We only issue refunds or replacements if an item is genuinely damaged, defective, or not what you ordered.
To file a valid claim:
  • Contact us within 48 hours of delivery at support@enclaimed.store.
  • Provide your order number.
  • Attach clear, high-resolution photos showing the exact issue or fault.
Please note: items sent back without our prior written approval will be rejected and will not be accepted under any circumstances.

Exchanges
Please check our size guide carefully before ordering. As we run limited drops with restricted stock, all sizing selections made at checkout are final. If you need a different size, please contact us and we will check our current inventory to see if an exchange is possible. However, because stock is limited, we cannot guarantee availability. If we do not have the size, we can only offer a refund.
Refunds

Once we've received and inspected your approved return for a faulty or incorrect item, we'll let you know if the refund is officially approved. If approved, you'll be refunded automatically to your original payment method within 10 business days. Please note it can take additional time for your bank or card provider to process and display the refund.
Contact

Questions about a damaged or incorrect order? Email us anytime at support@enclaimed.store.